Shipping & Returns
Shipping Policy
Our balloon workshop is based in North London. We offer personalized balloon decor services to elevate your events. We understand that shipping is an important part of the customer experience, which is why we offer a range of shipping methods at affordable rates. Whether you need next-day delivery or prefer standard shipping, we've got you covered. Our packaging is designed to ensure that your balloons arrive in perfect condition. We take great care in packaging your balloons so that they are protected during transit. You can trust us to deliver your balloons on time and in perfect condition.
Return & Exchange Policy
At Picture Perfect Balloons, we want you to be completely satisfied with your purchase. If you are dissatisfied with a product, please email us with photographic evidence of any issue and we will respond to you with 24-48 hours. Our policy is straightforward and easy to understand.
You have 24hrs after delivery/collection to contact us. We will process your refund or exchange as soon as possible. If you have any questions or concerns, please don't hesitate to contact us. We're here to help you make your event unforgettable.