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  • Can I choose a delivery date?
    Yes, you can order online for delivery, let us know your preferred delivery date during checkout. We currently ship Monday-Friday. 99% of our UK deliveries arrive on the chosen date. We recommend choosing the day prior to when it is required incase of any postal delays that may occur. For all deliveries we advise that the recipient knows that a parcel is going to be delivered - even if you want the contents to be a surprise! This ensures delivery is made on time and reduces the risk of damage due to additional handling from courier.
  • How will my order be delivered?
    We send all our UK parcels via Royal Mail 24 or DPD, using their next day delivery service to ensure your products get to you quickly and safely. We send all customers a tracking number after placing your order to ensure that you are kept up to date with your parcels location at all times.
  • Do you ship internationally?
    Unfortunately not, we only supply to the United Kingdom Mainland currently.
  • What if the recipient is out at the time of delivery?
    We strongly advise that the recipient is expecting our delivery, even if you want the contents to be a surprise! Damages are more likely to happen in a second delivery attempt and unfortunately we are unable to offer refunds for damages in this instance. You will receive an email/text with your tracking number and You will be able to respond to the courier with this email/text if you wish the parcel to be left in a safe place or a neighbour, which we recommend. We do not recommend using any other delivery instructions such as changing the delivery date, address as this will result in a delay in the parcel being delivered.
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